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Promoted articles:

• I would like to cancel my self-exclusion. Is this possible?

  If you have activated a 6-month self-exclusion on our website, you must wait until the end of this period to be able to log back in. To recover access to your acc...

• I would like to change the email address linked to my account. How can I do it?

  If you want to change the email address linked to your Family Game account, please contact our customer service via the contact form.   You will need to provide: ...

• What should I do if I’m addicted to gambling?

  Family Game Online applies a Responsible Gaming policy. Gaming must remain fun and be seen as a source of entertainment. If you believe that you are addicted to g...

• Is my money safe on Family Game Online.be?

  Yes. Contrary to illegal websites, which often operate in tax haven countries beyond any control, Family Game Online.be respects the Belgian legislation. The webs...

• I have turned off my default limit, but I can no longer deposit?

  One of your personal deposit limits may have been reached. Check in your account settings or via the deposit tab.

• My request to turn off the default limit has been denied and I don't understand why?

  If the Gaming Commission has refused your request for the limit to be turned off, it is because you are listed as being in default of payment in the file of the C...