Security & Legislation

Is my money safe on Family Game Online.be?

Yes. Contrary to illegal websites, which often operate in tax haven countries beyond any control, Family Game Online.be respects the Belgian legislation. The website operates under the control...

I think my account has been hacked. What should I do?

If you think your account has been hacked, the first thing to do is change your password. How? Log in and choose a new password in your account settings.   Then, in order to change your e-mail...

Can I share my personal data without risk at FamilyGameOnline ?

Of course. At FamilyGameOnline, we value the privacy and security of our players and their personal data. We have put all we can in place to ensure your data is protected.   To learn more abou...

Is Family Game Online.be a legal online gaming site?

Yes, the online gaming website Family Game Online.be has been authorised by the Belgian Gaming Commission.   This means that the site has a Belgian gaming licence which allows offering online ...

Being a Belgian citizen, on which gaming websites can I play?

On 1 January 2011 a legislation was enacted for the Belgian online gaming sector. This legislation poses that all Belgian online gaming sites need to have an official Belgian licence. FamilyGa...

At what age can I play on www.familygameonline.be ?

In order to play on this online game site, you must follow the laws of your country. In Belgium is the minimum age of 21 years. If you're under 21 years old, it is impossible for you to subscr...