Casino & Dice games

What is the difference between the REAL MONEY mode and a PLAY MONEY DEMO?
When you play in REAL MONEY mode, you play with real money which you have deposited on your account. In this gaming mode you can withdraw your winnings. When you play a PLAY MONEY DEMO, you pl...
Do my chances of winning the Platform Jackpots depend on the amounts I bet?
Not at all. All players who place bets, regardless of the amount, have the same chances of winning. You could place a bet of €0.01 and win the Big Drop Jackpot worth several thousand euros!
I did not receive all my winnings from my game. What should I do?
If a technical issue occurred, or if you believe you did not receive your winnings during your gaming session, we invite you to contact our customer service directly, without delay. In your me...
How to activate a Family Goal?
To activate your Family Goal, go to the Quests tab in your Profile. You will then be able to view the available Family Goals and activate them: Once activated, you’ll find your Quest’s objec...
What are Family Goals?
FamilyGameOnline.be is proud to present to you the Family Goals!Every day, take on a new challenge and earn a reward. How does it work? Complete a goal Play the participating games Unlock your...
What is an active player?
You’ve certainly noticed it: some features and promotions on our website are available to active players only. But what does it exactly mean?To be considered an active player, you must have wo...

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